Frequently Asked Questions

  • Ghassl is an innovative car cleaning service that the customer can request via our Android or iOS app. Our trained employees, also known as bikers, receive the order and travel to the customer's location in order to clean their car using car-friendly cleaning products.

  • You can easily request a car cleaning service by downloading our app from the Android Play Store or Apple App Store. Once you have the app, simply choose your preferred time and location, and one of our trained bikers will come and clean your car.

  • We use a variety of car-friendly cleaning products that ensure your car gets a safe and thorough clean. The safety of your vehicle is of utmost importance to us

  • Yes, all our bikers are thoroughly trained in car cleaning techniques. They understand the best ways to take care of your car and ensure a high-quality service.

  • Yes, through our app, you can schedule a car cleaning service in advance at your preferred date and time.

  • It's not mandatory for you to be present throughout the process, but you must ensure our bikers have access to your vehicle in order to perform the cleaning service.

  • The duration of the cleaning process depends on the type and size of your vehicle and the package you choose. However, a standard cleaning generally takes approximately 45-75 minutes

  • Customer satisfaction is very important to us. If you're not satisfied with our service, please contact us directly through the app, Whatsapp or by e-mail, and we will aim to resolve your issue promptly.

  • We offer various payment methods for your convenience. You can pay securely through the app using Apple Pay, STC Pay, and a credit/debit card.

  • Ghassl is expanding rapidly. To check availability in your area, please enter your location in our app. If our service is not yet available in your area, please keep checking back, as we are constantly expanding our reach.